Privacy policy

What we collect

When you send us a message through this website, we receive the details you enter: your name, phone number, email address and your message. We do not ask for more than we need to reply to you.

Online booking happens on our booking provider's website, not this one. Their own privacy policy covers the details you enter there.

How we use it

We use your details only to answer your message and help with your appointment. We do not sell, rent or share your information with anyone for marketing. Messages are delivered to our email inbox and a copy is stored securely with our website host so that no message is lost.

We keep your details only as long as we need them, and delete them sooner if you ask us to.

Cookies and tracking

This website does not use advertising or tracking cookies. A cookie is set only when the salon signs in to edit the website. Spam protection on the contact form (Cloudflare Turnstile) checks that a visitor is a person, not a bot; it is not used for advertising or to follow you across other websites. We count visits with Cloudflare Web Analytics, which uses no cookies and does not identify you.

Third parties

The website is hosted on Cloudflare. Form messages are emailed to us through Resend, an email delivery service. Both are based in the United States, so your details may be processed and stored outside Canada. The map on our pages is provided by Google Maps, which may set its own cookies when it loads.

Your choices

You can ask us to see, correct or delete the information you sent us at any time. Email chameleonhair2009@gmail.com or call 250.756.3800.

We follow British Columbia's Personal Information Protection Act (PIPA) in how we collect, use and protect personal information. Using this website is also covered by our terms of use.